Contact Us

Got questions about us, what we do, our products or our need help completing an order, drop us a line at lasersandwood@gmail.com and we'd be happy to answer.

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Shipping Info

Orders will be processed within 3-5 Business days

$9.95 Flat Rate Shipping Canada-Wide. We are unable to ship outside of Canada at this time.

Shipping Through Canada Post Expedited Parcel - 1-3 Days Shipping Based on Canada Post Delivery Standards

Tracking number will be provided once your order has shipped

Policies

Returns
Due to the custom nature of our products, we do not accept returns. However, if you are unhappy with your purchase, we want to make it right. Contact us directly at lasersandwood@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at lasersandwood@gmail.com.


Contact Us:

Email: lasersandwood@gmail.com
Physical address:  Thorold, ON